Your Privacy and Rights at FlowerAuction

Your privacy is of great concern to us here at the Christensen Flower Auction. We impose the following rules and regulations to assist in protecting your privacy.

General Information

• Under no circumstances does or will Christensen Flower Auction divulge to any third party any or all of the information stored except in cases where required by law.
• All data relating to statistical gathering will not divulge any personal or business identities of any parties using this system.
• All information stored by the Christensen Flower Auction is stored on behalf of the Auction Houses that utilise our services and they have agreed to and are required to abide by this privacy statement.
• Under no circumstances is any information passed from one auction house to another without your specific permission.
• Auction houses are only able to access data stored specifically to their clients and the Auction houses's own trading information.

• Under no circumstances are credit card details of any type or form stored by Christensen Flower Auction on any of its data storeage facilities including hard paper copy. Credit card transaction logs are kept by the relevant Auction houses for a period though on a separate encrypted data storeage area removed from the Internet for audit purposes only. Only sufficient details to prove the transaction are stored and these logs to do not contain any data that would allow someone to obtain the owners identity or any other personal details. These logs are normally destroyed 6 months after the transaction date.
• Please note that you have full recourse on any credit card transactions that you believe are not initiated by you, and this we can verify by a simple sighting of the transaction logs. We regularily view the transaction logs to look for abnormal variations that may suggest misuse of your credit card facility. In such a case you will be contacted immediately and we may suspend usage of that card number on our system until we can verify the validity of the use of the credit card. You should inform us immediately if you loose a credit card or feel that your Auction access has been compromised.
• All transactions ocurring through online auctions are logged and must be kept as part of proof of transaction whether such transaction was completed or not. These records are NOT available to third parties unless required by law.
• You may view all of your transactions at any time by logging in.

• You have the right to view any information stored by FlowerAuction or any of the Auction Houses by going here.
• You have the right to alter any personal information stored by Christensen Flower Auction or any of the Auction Houses by going here.
• You have the right to ask for any information that is stored by an Auction house to be removed in part or in whole from all systems relating to that Auction House EXCEPT for those records that must be retained for Audit and accounting purposes. You may request this by going here.

• Every access to the Christensen Flower Auction web site IS logged and these logs are regularily reviewed and any illegal access will be reported immediately to the relevant authorities.

• These policies are reviewed from time to time to ensure that your privacy is always protected.